Payout settings are powered by our partner, Trolley. When editing or updating your payout information, please note that you will be taken to a new window.
PayPal
Once the item you sold passes our verification process and your payout is released, it typically takes roughly 30 minutes for funds to arrive in your PayPal account.
Sometimes transactions to PayPal accounts can fail. Here are some reasons why:
- Incorrect email address entered
- Email is not verified with PayPal
Please verify that you have entered the correct information and that this account is available to receive funds. This may require you to reach out to PayPal.
Bank Transfer
Once the item you sold passes our verification process and your payout is released, it's currently taking between 60-65 business days (depending on your bank and region) for funds to arrive in your bank account. We are currently experiencing extended payout delays due to numerous factors however are looking to bring this delay down as quickly as possible. This timeframe may extend, but we are working hard to get this reduced as much as possible. As the software is still in BETA mode, these delays can last longer. If this does not work for you, please de-list your items immediately.
Sometimes transactions to a bank or credit union can fail. Here are the most common reasons why:
- Incorrect routing or account information entered
- The name registered on your bank account does not match your Kick Game profile information
- The bank account is closed